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180 Reflections on the violent sorting of express delivery

Lying on the bed, Tao Jin was still recalling the contents of the game in his mind. This time, the three people in the attack and base were perfect. It was really a treasure sword. Hahaha.

However, Qi Nian did not recall the game, but thought of the violent sorting incident a month ago. It was during that violent sorting incident that his express delivery outlet accidentally became an internet celebrity. It was precisely because of the double internet celebrity effect of the internet celebrity store Hotan Shuangshuang that convenience stores have many customers every day in the past few days.

Although the violent sorting situation gradually subsided, for Qi Nian, this was just the beginning of a matter.

The express delivery volume is large, and the couriers have made a lot of action in order to speed up their work efficiency. Everyone can understand this, but this is obviously not a reason to violently treat customers' personal belongings. Why are there no violent sorting of international companies such as ups, fedex, and dhl?

It is true that your own outlets have been exposed, and consumers have complained. This is indeed a problem for the industry and enterprises. How to solve this problem needs to be based on resource optimization and standardization.

First of all, the situation of insufficient venues and insufficient staff can be accomplished by increasing resource allocation. Such resource allocation will inevitably be accompanied by an increase in costs.

If I increase costs and competitors do not increase, then I will fall into a passive state? This is the truth on the surface, but it is completely different after delving into it. This is spending time and costs to build the competitiveness of the company. This is a long-term investment rather than a short-term behavior. Once your competitiveness improves, how will competitors compete with you? Your differentiation is realized, and it is not you who passive, but those homogeneous competitors.

There is a story that explains this.

Merchants on the street all sold the same goods. The competition became fierce. One day, a merchant began to sell counterfeit goods at extremely low prices in order to compete with his peers, which attracted many customers. The goods of merchants who sold real goods could no longer be sold. In order to compete, all merchants began to sell counterfeit goods. The competition became fierce again.

Finally one day, a merchant decided not to sell fake goods and sell real goods at twice the price. Because of the scarcity of real goods, customers began to flock to the merchant selling real goods. The fake goods could no longer be sold.

A courier company that improves service quality is like the merchant selling real goods.

Moreover, improving service quality may not necessarily lead to an increase in costs. In order to allow express delivery to be thrown away, excessive packaging will inevitably be carried out. The cost of these packaging materials is also an expense that cannot be ignored, not to mention that they are not environmentally friendly.

Improvements in sorting efficiency can be completed by introducing automated sorting equipment and optimizing the process.

Of course, introducing automated sorting equipment is not something that Qi Nian can do. Any set of equipment alone has an initial investment of 23 million. However, process optimization can be achieved.

How does violent sorting occur? The root cause is very simple. If the sorter takes off the express delivery from the conveyor belt and sends it to ten couriers, he will put ten iron baskets. The express company calls this iron basket a sorting cage. If the ten sorting cages are arranged around the sorter on the upper and lower levels, each frame will be at least 3-5 meters away from the sorter.

If the operation is normal, the sorter will take the express from the conveyor belt, then walk 3-5 meters to the edge of the sorting cage, put the express delivery down, and then walk 3-5 meters back and take a express delivery. However, pick up the express delivery, walk 5 meters, put the express delivery, and walk 5 meters back, even if the sorter runs the whole process, it will take at least 3 seconds.

“We are all God pitchers, and every express delivery is thrown into a basket.

We are all flying troops, even if the mountains are high and the water is deep."

Within these 3 seconds, I don’t know how many express delivery has passed on the conveyor belt. If the speed of the conveyor belt is reduced, the sorting efficiency can be imagined. This has not yet been considered whether the sorter can run for one hour in a row. Even the Chinese national football athlete may not be able to do it.

To solve this problem, either add sorters. Add one or two sorters, and you can still operate them. If you add them, you can't operate them. Think about it, if you think about four or five people running back and forth on a limited field, it is more likely to make mistakes.

Either improve the dimension and raise the sorting cage from two to three floors. This is more difficult. First of all, the sorter must have a good arm strength, and throwing goods upwards is much more cost-effective than flat-selling. Besides, isn’t it even more violent sorting if you throw the express delivery so high?

In addition, it is also a difficult problem to take out the express delivery from the sorting cage on the highest floor. Originally, you could operate by standing on the ground, but now you have to build a ladder. This puts higher requirements on the height of the site and safe operation.

This is the current situation of violent sorting at express delivery outlets.

When the sorting points of the Yellow Fish Mouth and the electronics factory were moved to the beach, Qi Nian watched the technicians disassembled and installed the conveyor belts and thought: The standardization of the sorting process has extremely limited improvements to violent sorting, and ultimately, it still requires automation.

Automatic sorting equipment is not affordable, but can some local methods be used?

Qi Nian remembers that he had seen two cases before.

A case is actually a joke that the general public likes. It means that in order to solve the problem of the pen and ballpoint pen not being able to write characters when there is weightlessness in space, a certain country (if Canadians tell this story, then a certain country is Canada. Indians tell this story, a certain country is India. And so on) the top scientific researchers spent 10 years and spent $1 billion to finally develop a pen that can be used in space.

Looking at such awesome fountain pen, the child in "The Emperor's New Clothes" came and asked a question: "Why don't you use pencils?"

Another case happened in a factory, which was a story about a conveyor belt. A factory puts products wrapped in cartons on assembly lines. However, there are often problems that some cartons may not contain products. This problem has never been solved, so the factory is preparing to spend money to purchase a set of testing equipment that can distinguish whether there are products in the cartons on the conveyor belt.

The child in "The Emperor's New Clothes" is here again and proposes a solution: "Isn't it okay to put a large electric fan next to the assembly line?" Any carton without a product passes through the large electric fan on the conveyor belt, it will be blown away by the electric fan because of its light weight.

The so-called folk remedy treats serious diseases.

Qi Nian didn’t have the money to spend $1 billion to develop pencils or buy testing equipment, but he had the money to buy pencils and electric fans.

Qi Nian talked about this idea to Tao Jin. Tao Jin asked: "Brother A Nian, it's a good idea. So how do you do it?"

Qi Nian talked about this idea to Tao Siya. Tao Siya asked: "A Nian, it's a good idea. So how do you do it?"
Chapter completed!
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