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Chapter 823: User concerns

Money can make the devil push the mill. After receiving the 1 million yuan paid by Moyang Company, the Xu family quickly mobilized. It turned out that because they disliked the poor housing conditions of their son-in-law, they were unwilling to come over to help their grandson bring their grandson, and happily came to the capital with their luggage rolls. Xu Wenliang's son and daughter-in-law began to look for suitable properties everywhere and prepare to buy a house to move.

The real estate market in 2005 was not particularly hot. Many properties have not been sold after they were developed. As long as they pay, they can move in at any time. Unlike later generations, they all sell houses, and they can't move in after paying the money. After paying the money, they may not be able to move in after three or five years.

After Xu Wenliang and his wife handed over all the money to their son, they set off for Mingzhou. After taking so much money from others, Lao Xu felt uneasy and wanted to start working immediately and create the value of 1 million for each other.

Ning Mo also knew that the old man was nearly 80 years old and was not the kind of young people who could be used as a livestock. He found a small machinery factory as a place for renovation equipment, and hired several experienced engineers in Mingzhou to be responsible for the on-site work. Xu Wenliang only needed some guidance on ideas and did not have to draw drawings or design craftsmanship by himself. However, shortly after the equipment renovation work began, Ning Mo knew that his 1 million yuan was definitely worth the money. Lao Xu's experience was far better than that of middle-aged and young engineers from famous universities. If you give a few words at any place, you can make others suddenly understand. The cost saved by avoiding detours has long exceeded this 1 million yuan.

When Xu Wenliang had just arrived in Mingzhou, Feng Xiaochen had to call over and over again to ask about the situation and see if the old man could adapt to such a job. He was kind enough to help the old man find something to do. If the old man got some problems, he couldn't explain it. Fortunately, he received optimistic news every time. Xu Wenliang's voice on the other side of the phone was brighter and louder. It seemed that people still needed to do something to keep healthy. After understanding these, Feng Xiaochen felt relieved. He really didn't have much energy to pay attention to Ning Mo's business because he had something tricky at hand.

"These turtle grandsons have been reforming and opening up for so many years, but they still look respectful and fascinated by foreign countries. They think that domestic equipment is not good and they have to buy foreign equipment. Xiaochen, tell me, our country's technology was so backward back then, and they could promote the localization of equipment. Why has the atmosphere turned upside down in recent years?"

In Feng Xiaochen's office, Wang Weilong, deputy general manager of Luoye Machinery Group, complained. What he said was actually not big, that is, Luoye Xin launched a packaging machine. According to Wang Weilong, the performance has reached the advanced level of similar international equipment. When recommended to users, it was rejected by users because he was worried that the quality was not as reliable as foreign equipment.

Luoye was originally named Luoqiu Metallurgical Machinery Factory in Zhongyuan Province. It is an enterprise under the Ministry of Metallurgy specializing in mining machinery manufacturing. Its main product is electric wheel dump trucks. With the improvement of the company's technical level and the expansion of scale, Luoye's products have gradually increased and began to become a cross-industry equipment manufacturing enterprise. It is currently focusing on deep-sea petroleum equipment, and the name of the enterprise has also been changed to Luoye Machinery Group Corporation. The company's scale is large, and it is definitely impossible to survive by relying on one or two products alone. Therefore, Luoye, like many domestic equipment companies, is constantly entering new fields. Wang Weilong went out to promote their newly developed packaging machinery products, but who knows that it was not good for the start of the industry.

Feng Xiaochen knew about this. When he heard Wang Weilong’s complaint, he asked with a smile: “Old Wang, you can be honest, is there any difference between the quality of your equipment and the advanced level abroad?”

"Then you need to say..." Wang Weilong's tone was lowered, obviously feeling some shortcomings. He argued: "After all, we just started making this kind of product. No other company has done it in China in the past, and we have no experience to learn from. Although we have also repeatedly argued and there is no mistake in the manufacturing process, no one can say what new problems will arise during use."

"Isn't that enough? Isn't it normal for users to worry?" Feng Xiaochen said.

Wang Weilong said: "But, if we do not use it, how can we accumulate experience to improve the equipment? If we do not have experience, we cannot sell it, and if we cannot sell it, we cannot have experience. Isn't this the relationship between chicken eggs and egg chickens?"

Feng Xiaochen had a serious look on his face, and he nodded and said, "Old Wang, you have come to the point. Nowadays, it is not your Luo Ye who is in this situation. Many equipment companies have reported similar problems to us, that is, the first equipment in China, and they cannot gain the trust of users. If there is no first user to use domestic equipment, other users will not accept it."

"That's why I said that the current trend has really gone back. When there was a reinstallation, didn't the country advocate the use of domestic equipment? Why has it changed now?" Wang Weilong muttered dissatisfied.

"It has not changed now." Feng Xiaochen said, "The national policy is as always, and it is still to encourage the use of domestic equipment. The National Development and Reform Commission issued several notices requiring that domestic equipment must be given priority when domestic equipment is comparable to foreign equipment. You said that there are two reasons different from the 1980s. First, our equipment users were almost all state-owned enterprises, and the procurement of major equipment was also the funds invested by the state, so the national policy can directly interfere with the procurement of enterprises. Now the private economy is the big part, and many private enterprises use their own funds to purchase equipment, which is inconvenient for the state to intervene."

"That's true. These private bosses are short-sighted." Wang Weilong commented.

Feng Xiaochen smiled and said, "Old Wang, you have a discriminatory perspective. In fact, you have also overlooked the second aspect, that is, the equipment we could domestically produce was very limited. In addition to some old models of equipment, new equipment was basically imported from abroad. Domestic enterprises can at best do some equipment subcontracting, and rarely develop new equipment independently. Now our equipment has been greatly improved. In fact, most of the equipment used in China has been domestically produced, including many private enterprises you mentioned, who are also willing to purchase domestic equipment. Not to mention the distance, just talk about metallurgical equipment, many equipment used by private steel mills are domestically produced, you should know this."

Wang Weilong smiled awkwardly and said, "Hey, as you say this, it's really the case. But Xiaochen, what I said is true, right? Many of our colleagues are facing the same problem. As long as it is equipment that has not been built in the past, people don't believe it and are unwilling to purchase it. What do you think you should do?"

Feng Xiaochen said: "Leng Feiyun and others conducted a special investigation on this issue. In addition to listening to the opinions of the production companies, they also listened to the opinions of the user companies. Some users suggested that some new domestic equipment lacked application experience and often made some unexpected mistakes when used, which greatly affected the production of the user units. Although the production companies can carry out timely repairs, the losses caused by the loss of work and sometimes the scrapping of the user units' products due to equipment failures are not compensated. The loss of people who shut down for one day is hundreds of thousands, and the price difference between domestic equipment and imported equipment is just like this. Why don't they just spend more money to buy imported equipment, and at least they want to be at ease."

"We have also heard such a reaction. However, the industry rules are like this. If the equipment fails, we are responsible for repairs and compensate according to the contract. It is okay. But if we say that the loss of work is also compensated, we can't afford it if we can. Instead of doing so, we might as well not innovate." Wang Weilong said.

"Isn't that all?" Feng Xiaochen said, "Old Wang, do you remember that when you first imitated the dump truck of the American Haifei Company, Director Zou of the Honghedu Mining Bureau refused your car, because he was afraid that your car would fall into trouble and delay their production."

When Wang Weilong heard Feng Xiaochen mention the old story, he burst into laughter and said, "Remember, how could you not remember? You ran to Honghedu and scolded Lao Zou for being backward and shameless, but he would be angry at the old man. During the Chinese New Year this year, I called Director Zou to greet the New Year, and he also mentioned you, saying that you would find an opportunity to deal with you well."

Feng Xiaochen said: "Old Zou and I don't know each other until we fight. He was kind to me later. Besides, he can't handle me now but I can't handle me anymore. He is almost 90 years old, so he has no strength."

"Old Zou is a good person. When I was on the phone during the Chinese New Year, I told him that our dump trucks have been sold to Australia and Peru, and he was very happy when he heard this. He also said that he wanted to find an opportunity to go to those foreign mines to see how we used equipment to exchange for other people's copper ore." Wang Weilong said.

"This is what I promised him back then." Feng Xiaochen said, after talking about this episode, he returned to the main topic and said, "Lao Wang, I have talked to several colleagues in the industry about what you said. They have come up with an idea, so you can also advise."

"What's the idea?" Wang Weilong asked.

Feng Xiaochen said: "They also believe that it is impossible to let the manufacturer bear the risk of losing work for users and will undermine the enthusiasm of the manufacturer's innovation. However, if the user takes the risk themselves, these users are not inspiring to purchase domestic equipment, especially new equipment that has no experience in application in China. Therefore, they proposed that the insurance company can set up a new equipment use insurance, and the manufacturer will pay the insurance premium. If the equipment fails during use and causes the user to lose work, the insurance company will compensate for the loss of work. In this way, both the manufacturer and the user company will have no risks."
Chapter completed!
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