An office desk, a latest computer, a company product called a router, a stack of technical information, and some general basic office equipment. This is everything Leonardo Posack, the department leader after Bezos was appointed to the technical department of Cisco Systems.

The current work is very simple. Among the twelve employees of the technical department, they are in groups with three others, responsible for handling technical problems caused by customers' after-sales consultation. Although answering questions is the responsibility of the customer service department, since they have taken over that job, the technical department must of course be responsible for wiping their butts. After all, programming is a very time-consuming and energy-consuming thing.

“Hey, Ors.

"What are you doing?"

As noon approached, Bezos greeted his colleagues and quietly glanced at the department leader who went to the toilet: "I think there is something wrong with the management of our company."

Ors looked at the newcomer who had been in the company for less than three days and had a weird look: "I said, boy, don't you think you're too busy with your care?"

Bezos scratched his head and looked around. Almost everyone was typing on the keyboard, and no one could hear his own voice: "But it's really strange, Ors, you've been in the job for half a month, haven't you noticed it?"

As he said that, he pointed to the location of Posack: "Leonardo is the Minister of Technology, and Sandy is only the Minister of Marketing. If our company is a mom-and-wife store, their title is obviously not right."

Ors curled his lips, typing on the keyboard, and completing the last code to execute the command: "You mean that the general manager did not show his face, right?"

Bezos nodded and said, "Yes, our company is not many people now, and most of them look up and look down. Although I have only been in the job for three days, I have recognized all the 20th and 30 people. There is no such person as the general manager."

Ors couldn't help but look at this newcomer with some admiration. During the interview three days ago, Bezos passed the level in seconds, and every technical question raised by Posack was easily answered by him. Ors realized at that time that there was definitely a technical expert in the company, but now it seems that the other party's emotional intelligence is not bad at all.

"I've only been half a month since I joined the company. Maybe the general manager is on vacation abroad."

Ors shrugged. On the company's local area network, Emilia, a beauty in the customer service department, sent a new technical problem. She said that after a company in New Jersey purchased the router, she did not know why she was so powerful that she actually paralyzed the built-in operating system of the router.

This was a big problem, and Ors immediately looked up at the toilet: "Leonardo!"

No one said anything. Just as Ors called out the second time, Bezos was still struggling with his own problems, touching his chin, and muttering to himself: "But there is indeed a CEO's office on the roof. Why don't you go and have a look at it when you have dinner?"

"Leonardo!"

"What are you urging me to? Oh, damn it!"

Obviously, Posack fell into the toilet. When he slammed open the toilet door, he even hurriedly tied his belt. Fortunately, the technical department was full of men, and it was not harmful without considering gay people.

"BOSS, Emilia has a big problem!"

Posack walked straight to Ors' computer, and soon understood the problem, and his eyebrows frowned.

"Oh my God, the IOS system crashes? What's going on? Have customers explained clearly how they died?"

After working for three days, Bezos already knows what an ISO system is. The full name is Internetwork-Operating-System, which is an operating and maintenance system developed by Cisco for its network equipment. According to Posack's explanation, the current network equipment only has routers, but after the product line is extended, the value of this system will be reflected.

Before you see that there is something wrong with the operating system as a backbone. How can this not be called Posack depressed?

He knew very well how important this system was, and even without Alice's explanation, he could realize it over the days.

IOS can be regarded as an Internet interconnection hub: a highly intelligent administrator who is responsible for managing the functions of controlling complex distributed network resources. Users use commands to run human-computer interface to set the function of network devices, such as setting the functional preferences of network devices and connection ports, and setting the security management settings for data transmission between network protocols and network functional devices.

In short, it is a software architecture separated from hardware. With the continuous development of network technology, it can be dynamically upgraded to adapt to changing technologies. Therefore, the crash encountered today is also a blessing. No product will be perfect, and problems can be encountered. This is even a good opportunity to check for omissions.

"All members, don't be busy with other things, come here and think of solutions!"

Posack shouted at the whole room. In fact, there were not enough people in the entire technical department. Who wouldn't know that a difficult problem came from the customer service department? The minister shouted and the employees around him stood up.

"It shouldn't be crashing so simply. It's impossible for the code chain to have such a big vulnerability."

"Because I cannot use ISO to set it up, the system crashes? This is very strange in itself. If you can't set it up, it just won't set it up. How can the system crash?"

"Is it a combination problem? Because the customer does not know how to set it, it just sets it randomly. When some messy choices are put together, it will cause logical errors in the background code?"

"This is possible. I made a model and made a combination calculation for all the options in our IOS. How many possibilities are there in total? I looked back at the records. Maybe there are really a few combinations that can crash the system!"

For a moment, the entire technical department became lively, and Bezos was also infected by the enthusiasm for discussion and participated in the discussion with his colleagues. However, Posack was not like this. He just paced back and forth in the open space, thinking about what the accident was going on.

The problem itself is easy to solve. Just find the loopholes to be filled and then explain it to the customer. The key is, is there any insider behind this accident?

He is a professor at least and the founder of the company. He sees much more problems than these employees who have only been in the first month.

"Is it the loophole that Alice left on the system? But doing so will definitely not do her any benefit, but neither Sandy nor me have modified the system. Logically speaking, the only suspect is herself..."

Suddenly, Bezos shouted loudly, disrupting the discussions of the whole house.

Seeing the newcomer who had only been in the job for three days suddenly realized, Posack was a little surprised: "Jeff, what did you think of?"

In full view of everyone, Bezos bit his finger hard. He stared at the screen opened by his colleague. After a moment of silence, he said, "Let the customer service department send messages here. I want to see which customer has the problem."

My colleague sent an email to the LAN. In just a moment, the customer service department downstairs of Cisco building uploaded the information. Everyone immediately came to watch. The name of the customer company was Lucent Technology.

"Lucent Technology?"

Posack frowned. Since he was given the word "technology", the other party was probably a peer in the IT industry. It is a very embarrassing thing to let his products have problems in front of his peers.

"Slow down, it's Lucent Technology in Mount Jasmine, New Jersey!?"

Once again, Bezos' voice was overshadowed in the technical department, and he shouted: "It's not Lucent Technology from Bell Labs, right?"

Posack was a little confused by this voice, but he certainly knew the famous name of Bell: "Bell Labs? Why is it related to it?"

"Leonardo, Lucent Technology is its partner."

Ors also reacted. He had just stared at the software code before and ignored the company name. But now when Bezos reminded him, he had completely reacted and looked at Posack with a weird look.

"As an independent lab under AT&T, Bell Labs can always be engaged in basic research, system engineering and application development. Lucent... Since several years ago, it has thrown about 10% of its sales to Bell Labs every year..."

"But recently, Lucent is also undergoing an antitrust investigation!"

This is another colleague who answered: "It has been a constant problem since last year. The local telephone business may be separated, and I heard from friends in the industry that after it is separated, it may have to form several new companies, which is the time of big changes!"

Having said that, if Posack couldn't react anymore, he would probably resign directly: "So, it's not that there is something wrong with our system, but that the other party actively wanted to steal IOS technology, so he actively invaded our system!?"

"Then take the initiative to complain to us and see how we will solve it!"

Bezos whispered: "This is a malicious competition between peers!"

Whether this sentence is appropriate or not is no longer important. Posack immediately realized that the current situation is what Alice has always emphasized.

About a year after Ping An developed, Cisco's competitors finally emerged.

Backed by Bell Labs R&D, is Lucent Technology in Mount Jasmine, New Jersey?

Posack knew that he was going to hang up the phone to Los Angeles as soon as possible.
Chapter completed!