"I know this is a problem with the express company, but it is us who are complaining about by the user!" Brother Ma rubbed his temples and said, "Hurry and send someone to communicate with the express company and let them find a way to get along with these things."

The user reaches a settlement agreement, otherwise I will cancel the cooperation between these express delivery companies!”

Brother Ma finally said very domineeringly.

Kim Won-young took the order and left. Lao Ma thought the matter was solved like this, but what he didn't expect was that before the next day, the people from the GS department came again. This time they brought more than 500 copies.

complaint.

But this time they did not have the same good expression as before. I guess they were also troubled by these 500 complaints, and then they asked the forty thieves to make rectifications immediately, otherwise they would have to be directly punished.

The administrative penalties for industry and commerce are extremely serious. They can directly shut down the business and rectify it, and a company can be ruined in an instant. The current 40 thieves are not one of the cancerous enterprises that are too big to fail in the future. The GS department is the hand of

Still very hard.

Brother Ma read these 500-point different complaints and found that 350 of them were still express delivery issues, but the remaining 150 involved various product quality issues.

In desperation, Brother Ma could only continue to call Kim Won-young over and then threw the 500 complaints in front of her again. Kim Won-young's expression instantly cracked.

"How was the 100 copies of yesterday?" Brother Ma saw Kim Won-young's expression and actually knew that her mission had not been completed.

"The express company said that they have no spare time to deal with these problems!" Kim Won-young said in a low voice. "They said that the tasks we gave them have accumulated as many as the mountains, and their transportation power has been squeezed to the limit. Now, I will give them a month.

Time can't handle so many express delivery."

"So there must be many express delivery in the stage of backlog in the warehouse, and it is normal for most people to not receive the express delivery. As for some damaged express delivery, because there are many people in the middle, they cannot confirm who is taking action at all.

.”

"And the key problem is that maybe the problem is not in their express delivery company, but in those users themselves. Maybe they changed the contents in the package themselves, and then falsely accused them of damage or transfer the package, if the user can't come up with a conclusive one

With the evidence coming out, they will never be able to make any compensation!”

"So what?" Old Brother Ma asked, holding his temples, "So how many complaints were resolved in the end?"

"No one..." Kim Won-young said with his head down.

"What!" Old Brother Ma suddenly felt a surge of blood and his head almost exploded.

"These express companies are all bastards!" Old Ma said cursingly, "You go and find out for me. Which express company complained the most here is. We will cancel the cooperation with them directly. We will not pay them any.

The express subsidy! He cleared it from our official cooperative express delivery!"

Brother Ma still has the courage to say such things. In 2003, those express delivery companies in later generations were basically established except for JD Express and Best Express and Jitu Express.

This time, the Forty Thieves made complete preparations for this event. After all, the goal of this event is to make the overall price in the mall lower than the price of Jiangnan Mall. Then, the price in express delivery is absolutely

It should be lower than the opponent and at least reach a flush level, otherwise the price will still be higher.

The problem is that although the major express companies across the country are basically established, they are all in the seedling stage. Many express delivery companies have not yet covered the whole country, and can only cover one or two provinces, cities and regions.

Rather than saying that they are express delivery companies, it is better to say that they are logistics companies that operate dozens of lines. They can truly cover the whole country. Currently, there are only two companies, SF Express and China Post.

The reason why these express delivery companies can spread across the country in the future is due to cooperation with e-commerce platforms like Taobao. Otherwise, relying solely on traditional express delivery services will not be able to support the national express delivery layout.

As for Jiangnan Mall, it is thanks to the huge Jiangnan Group behind them. One year, the abnormal Jiangnan Express was piled up, with tentacles all over the country, basically reaching that major county-level cities across the country have outlets.

Position.

At the same time, all goods sold through Jiangnan Mall can only be sent to Jiangnan Express.

However, the price of Jiangnan Express has always been relatively advantageous, compared with the other two express companies spread across the country, namely SF Express and China Post.

I won’t say much about China Post. It’s so expensive that it’s so scary that it’s so slow that it’s so scary.

As a previous partner, SF Express has a good price, but it cannot be compared with Jiangnan Express, which has to subsidize hundreds of millions of yuan a year. Therefore, all merchants in Jiangnan Mall are also happy to send Jiangnan Express.

But the Bujiaofukuan Mall obviously cooperated with Jiangnan Express. Brother Ma didn’t think that Jiangnan Express would cooperate with him at that time, so Bujiaofukuan could only cooperate with other express companies.

At about early October, Brother Ma personally invited representatives of dozens of major express delivery companies across the country to come to Hangzhou for a meeting, and then proposed a plan, that is, the express delivery companies reduce a little, and the 40 thieves will subsidize a little, through this method

The price of express delivery companies is compressed to a level that is equal to Jiangnan Express.

Representatives of these major express delivery companies discussed and communicated with the boss behind them, and finally agreed to this cooperation method.

The reason is very simple. Each of them wants to become bigger and stronger and become a national express delivery company.

But the result is that not only did their business not grow, but as Jiangnan Express continues to grow, the business has shrunk a lot.

After all, Jiangnan Express is spread all over the country, and the price is still better than them. For example, they only have dozens or even a few single lines, and they cannot deliver goods to their doorsteps. The recipient can only go to their logistics store to pick up the goods.

Although this saves costs, the experience is not very good for consumers.

Of course, large-scale logistics still have to go to logistics companies, but for the small-scale market, they were basically embezzled by the later Jiangnan Express.

These express delivery companies also realized that if they want to continue to live, they can only rely on a huge platform.

So they agreed to cooperate with the Forty Thieves, and the Forty Thieves unified their express lines and created a temporary express query webpage, and then provided it to their merchants for use so that they could quickly find support.

Seller's small courier company in the city.

The fees of these express delivery companies are reduced by 20% compared to the normal price, and the forty thieves also subsidized 10% of the express delivery fee for each express delivery, which eventually successfully made the express delivery fee equal to Jiangnan Express.

Through this incident, we have to admit that Brother Ma and his team are still very capable. After all, integrating dozens of express delivery companies across the country to serve him. This is absolutely impossible without excellent execution capabilities.

But no matter how capable the team of the Forty Thieves is, they are powerless to face the chaos of the express delivery company in front of them.

Because there is not as large logistics network as in later generations, all express companies can be found with one order number. Where is each express delivery now? All mobile information can be updated in time.

Nowadays, as long as the merchant handes the express to the express company, no one can figure it out until the user receives the express delivery.

In fact, even the express delivery company itself cannot figure it out. After all, they do not have a system for registration and recording information for express delivery. They sort it out in the warehouse and then stuff it into the dark truck.

Then after rounds of sorting, it was not until the delivery started to know how to deliver the goods.

The entire express delivery process is so chaotic that it is impossible to eliminate the situation of losing and replacing parts.

No, let alone eliminate it, it is impossible to suppress it.

Back to the topic

When he heard that Brother Ma was about to stop the subsidy from a certain express company, Jin Yuanying was frightened and immediately stopped him and said, "Boss, you must not do such a thing, otherwise our express network will collapse instantly!"

"What are you talking nonsense? I'm just dealing with a courier company to kill the chicken to warn the monkey. How could it cause the entire network to collapse?" Brother Ma said dismissively.

"No, you don't know, all the express delivery companies are almost driven crazy by us. As of now, we have generated a total of 160 million express delivery, but less than a fraction of the logistics state has entered the logistics state, only 20 million copies.

The remaining 140 million copies were all stuck in the hands of express delivery companies and various merchants."

"In just one hour, 70% of express delivery companies notified us almost at the same time that their warehouse could no longer receive more express delivery. Many express delivery even overflowed outside the door and were picked up by many passing elderly people

After leaving, they didn't even dare to pursue it. So they now refuse to accept any express delivery. They must wait until they have finished digesting the current express delivery before they can continue to accept it!"

"If you cancel the subsidy from a express company now, the express company will probably return all the express delivery immediately, and our entire logistics system will be completely chaotic!" Jin Yuanying said.

"What?" Old Brother Ma staggered and almost fell to the ground, then asked sternly, "What is such an important thing? Why did you tell me earlier?"

"I just knew it. At the beginning, those express delivery companies didn't dare to tell us even if they were about to break down their positions, because they were afraid that we would not make any money if we handed over these express delivery companies to transport them."

"Many express companies temporarily rented a few broken factories and used them to stack the received express delivery, intending to fool things first."

"But I didn't expect that we handed over so many complaints to them yesterday. They were probably scared, so they hurriedly refused to accept the express delivery to avoid a large number of problems. Then we knew about the current situation!" Kim Won-young smiled bitterly with a wry smile

Said.

"Go and invite Boss Huang!" Old Brother Ma said with struggle!
Chapter completed!